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Voyage
Reports
Stena Caledonia
Heysham to Douglas 3 June 2007
Douglas to Belfast 4 June 2007
P&O
Express
Larne to Douglas 4 June 2007
Returning to the Island from a couple of days away, we had amended
our booking to get us on Stena Caledonia, and made a point of not
turning up at Heysham Port until after the Ben my Chree should have
closed up, so that we could not be diverted onto "the wrong ship"!!
When we arrived, at about 02.00, loading of Stena Caledonia on
number 2 berth was already well under way, with nearly all of the
motorcycles already on board, and we were only held back while the
final freight (newspapers) went onto Ben, which was on her customary
number 1 berth.
We were the last car in the queue to be put on board SC, at about
02.10, though a few straggler cars and bikes ended up behind us on
the main car deck, while the main load of bikes had gone above. Most
of the retail outlets were already doing good business, with the
remainder opening soon after we sailed, and the top deck bar and
lounge were both open.
As we entered the passenger accommodation, we found a quality Stena
crew trying as best they could to deal with numerous enquiries from
newly boarded passengers. Our own enquiry was on the basis that we
had been told of e-mail exchanges between SP and Stena about
facilities for BR members, however this was something the ship knew
nothing of (though the night manager handled us with extreme
courtesy). He had a lot of other passenger problems. First Class
bookings from other ships had simply been transferred over to SC,
and he could only tell people to seek a refund in
Douglas
for the facilities which they had booked but which his ship did not
provide. We witnessed about 20 such passengers in the short time we
were at the Information desk. The real classic was a passenger who
had a dog cabin booking, and was justifiably put out a) that there
were no cabins, b) that there was no special facility for the dog,
although she was directed to a lounge area where she could stay with
the dog, and c) that she had paid a lot of money up front for this
facility. We wonder what had caused the transfer of that particular
booking off the Ben, as no other ship could have provided this
facility.
Scheduling became a general grouse throughout the ship by the time
we dragged ourselves into
Douglas
number 5 berth at 09.00 (on Ben's departure). Captain Paul Williams
had explained in his welcome comments that there was a queue of
ships for linkspan space in Douglas, and advised us that we would
not be in
Douglas
before 9am. This took the passengers who were awake at that time by
complete surprise, as all of the tickets had been printed (only
recently) with an estimated time of arrival of 07.00. We had known
well in advance that we would be waiting for Ben my Chree’s 08.45
departure before we could enter the harbour, and wondered why the
tickets were incorrect. A lot of the passengers had slept through
the announcement, and were waking up around 7am, only to find that
the Island was still not yet in sight. The Information desk was
again inundated with enquiries. On our return home, we checked AIS
history and noted the circles which we made 20/25 miles off
Douglas to kill time!! 5 hours 36 from Heysham is certainly a record
for us in dead calm weather!
On board, on the catering side, SC had supplemented her core
crew with some HSS people to cater for their judgment of expected
demand, and the Steam Packet had also put on board a handful of
their own people.
With a ship laid out with so many sub lounges and with Steam Packet
catering crew on board, we saw the possibilities for setting up
temporary First Class and BR facilities on SC sailings. This would
have saved a lot of hassle for the information desk, and would have
avoided large numbers of passengers having to turn up and queue at
the Company’s offices for refunds, having had further time to
practice airing their grouses.
The lounge accommodation was adequate for everyone (about 450 pax),
although finding seats was made much more difficult by the number of
bodies all over the floor, and the number of seats occupied by
rucksacks and bikers' helmets. The kiddies play area was
particularly popular, because the mats were great for sleeping on!
Even benches on the outside deck were being slept on, as it was a
dry, mild night.
Embarkation in Heysham, and Discharge in Douglas, was over one of
the old “Lady of Mann” car ramps for both vehicles and passengers.
This was attached by means of a crane on the back of the ship and
connected to a couple of heavy duty hooks welded to the back of the
vessel. We had wondered how the link would be established, as the
ship relies on moveable on-shore ramps rather than her own, unlike
the other vessels operating Douglas services. We wonder whether the
fittings were attached while she was in dry-dock immediately before
the charter, and note that the arrangement would make her compatible
with the pontoon at Liverpool Landing Stage!
We joined Stena Caledonia again (this time without our car) on
Monday 4 June, for her 11.30 sailing to Belfast. Access to the ship
in Douglas was again only available over the car ramp on number 5
berth, and we were allowed aboard before the last of the vehicles.
There were not so many passengers on board, so the upstairs bar and
lounge were closed (although there was still access to the lounge
from the outside deck – handy as a short cut to get to the other
side of the deck). The motorists lounge was also closed, however
there was ample room for everyone to spread out. The shop shut for a
while during the crossing, but re-opened for long enough prior to
our arrival for anyone to catch up with forgotten purchases.
We were very well looked after during the crossing, and it was a
pleasure to be on a real ship doing this crossing in daylight hours.
Captain Murray Patterson took the ship southabout from Douglas, with
views of the Isle of Man coast until after we had rounded Chicken
Rock (well outside the lighthouse). We then had Belfast Lough to
look forward to, and views over the work on the outer edge of
Belfast Harbour for the new HSS berth, with the view over H&W on the
other side, where HSS Stena Discovery is laid up. We made it into
the Stena Belfast berth ahead of the Stranraer HSS, so had no
delays, and were only about 10 minutes later than the originally
booked ETA of 16.30 (the additional time being caused by tidal
conditions around the Island). After we got off the ship, via the
gangway, we heard an apology being broadcast for people waiting for
the HSS, for its 10 minute delay, which we must have caused by
slowing it down in the channel.
From the terminal, we headed off on foot for the nearest railway
station, Yorkgate, and got there just in time for a train to
Carrickfergus, which connected well into another train to Larne. We
had arranged to meet up with enthusiast friends in Larne, so not
only were we treated to the photographic opportunities of ships
coming and going from the Harbour, but we also had plenty of time
for a chat over a Guinness before we had to check in for the P&O
Express. The time we had been given in advance was 23.15, however at
the port, it was down for a 23.00 departure. By the time all of the
bikes had been boarded and lashed though, it was 23.15 before we
managed to get away.
Check-in for the Express was straightforward, with our names being
checked off on a printed list by a Steam Packet member of staff from
Belfast, as well as computer boarding cards being issued by P&O.
There was again plenty of space on board for the number of people
offering, so we were able to make our choice of comfortable seats
for the night crossing. The layout of this ship gives a strange
change of levels at each end. The rear lounge has a small toilet on
each side, which caused queues at one point, until people found the
larger facilities towards the front, but it also caused confusion –
one burly and very masculine looking biker disappeared into the
Ladies at one point, having failed to find his way round to the
other side of the ship!
The shop on board shut within about half an hour of sailing time,
and did not reopen, however, it was noted that a couple of people
were let in by crew to make their purchases later on.
This
was a very straightforward crossing, and Captain Plant took the
Express southabout to arrive at
Douglas
berth no. 5 at 02.10. Foot passengers were held back until the cars,
and many of the motorbikes had been discharged, but it was not long
before we were able to go down over the car ramp – the remaining
bikes were being discharged well over to one side to allow for this.
This has been the extent of our “special” TT sailings for 2007, and
both Stena and P & O provided good service to their Steam Packet
charterers. We are now looking forward to TT 2008, to see what ships
are chartered for the next big festival.
Jenny & John Williamson
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